Behaviour Positive Support

Course Description

Behaviour positive support covers de-escalation techniques, Personal Safety and also break away techniques if physically or verbally assaulted. The course reassures the learners that they can appropriately respond without causing further harm and safely exit to call for help.

Behaviour positive support will also identify factors and behaviours which will require some awareness from the employee and covers all legislation. The learners will not only self-reflect but reflect on situations that may have arisen in previous experiences.

Course Outline

  • Identifying extrinsic and intrinsic factors
  • Identifying legislation
  • 4 stages of behaviour
  • Risk assessments
  • Verbal de-escalation
  • Duty of candour
  • Stance
  • Breakaway techniques
  • Guided walking
    Restraint to floor

Course Duration

12hrs / 2 days


Multiple choice exam and practical exam


All delegates will receive a certificate of attendance.


The course can be delivered at locations to suit the client or at one of our training venues.