Behaviour positive support covers de-escalation techniques, Personal Safety and also break away techniques if physically or verbally assaulted. The course reassures the learners that they can appropriately respond without causing further harm and safely exit to call for help.
Behaviour positive support will also identify factors and behaviours which will require some awareness from the employee and covers all legislation. The learners will not only self-reflect but reflect on situations that may have arisen in previous experiences.
